Accidents happen, even at the best publishing houses and printing services. I have been alerted by two readers that their copies of the 25th Anniversary Illustrated edition of Assassin's Apprentice have reached them in less than perfect condition.
In one instance, the pages were coming loose from the binding.
In the second one, some pages and an illustration were completely missing!
I appreciate readers letting me know that some of the copies are flawed. It's important for me to know that.
If this, or anything similar happens to you, with any book (not just my own), it's good to let the author and the publishing house know. Then contact the bookstore or online retailer that sold you the book, and tell them that you need a replacement. You paid for a perfect copy: you should get one!
Unfortunately, it is beyond my ability to simply send you a new copy. Writers seldom have a large store of their own books that they can simply send out. It's up to the retailer to replace the bad copy, which they can then send back or notify the distributor to be reimbursed.
Please be tenacious about this. I want every reader to get the quality of book they paid for!